What-Do-ERP-Consultants-Do?

Have you ever found yourself wondering what the primary role of an ERP consultant is? According to Merriam-Webster, a consultant is:

“a person who gives professional advice or services to companies for a fee.”

While that is the basic definition of what consultants do, there is a lot more to it than that. Especially when you’re talking about ERP consulting.

ERP Basics

We assume you have a basic understanding of what Enterprise Resource Planning (ERP) is. But for the sake of covering all our bases, we’re going to go over the basics real quick.

ERP links business applications into a single architecture that shares data and processing methods. The term ERP caught on in the 1980s and consulting soon followed as businesses discovered ERP systems could be more complex than traditional stand-alone systems.

ERP consultants often represent a firm or team of consulting specialists that include project management, technical, and functional resources. All of which you will likely need when implementing an ERP system.

What ERP Consultants Should Know

Any consultant that you speak to should have a solid understanding of the ERP you want. A good consultant understands how best to install, configure, test, and train your staff on using and troubleshooting your ERP.

Consultants also act as your most trusted adviser during the project. They have “been there, done that” and can provide you with a list of pros and cons for pursuing each option on your list.

Benefits Of Having An ERP Consultant

Besides helping you choose the right ERP for your business, utilizing ERP consultants come with other benefits such as:

  • Saving you time
  • Saving you money
  • Transferring knowledge to your staff about the new system

Consultants are there to look out for your company throughout the ERP implementation. It’s their goal to make the process as easy as possible for you.

What Should I Look For In An ERP Consultant?

As you can see, ERP consultants do a lot more than just “give professional advice.” So what should you look for when you’re on the hunt for the perfect ERP consultant?

  • Look for experience. Bonus points should go to consultants who have experience working with clients in your specific industry.
  • Look for supportive services offered; particularly what type of post-sales support offers are on the table.
  • Look for good people skills. You want a consultant who is patient and has great communication skills to make the transition into your new ERP system as simple as possible.

So what do ERP consultants do? They give advice, install, configure, and test your new ERP system as well as provide training for your team. They do all this all while trying to ensure they save you time and money in the long run.

ERP consultants are valuable assets to any implementation. Remember to appreciate them for all the hard work they do.