My-ERP-Implementaion-Failed-Now-What?

ERP implementation failure is costly and discouraging. Unfortunately, it can happen to even the most well-intentioned software project. It could be a direct result of a planning error or something that was completely out of your control.

That’s why it’s crucial that you have a rescue plan in place and ready to go. So if something goes awry and everybody’s asking you what’s supposed to happen next, you’ll have something to guide them with.

5 Tips For Overcoming ERP Implementation Failure

It doesn’t have to be as devastating and expensive to recover from an ERP implementation failure as you may think. If you don’t think your ERP is living up to expectations, your employees just flat out hate it, or you know your project is faltering, follow these five steps to keep your head above the water and your ERP system afloat.

1. Develop an ERP implementation failure recovery plan. There’s no way to predict everything that could go wrong with an implementationnobody can see the future. However, it is possible to plan for some common roadblocks.

Good change management and communication will help you drive adoption of the project. Maintaining these things when problems strike is your key defense against ERP implementation failure.

Pick your ERP consultant’s brain for help developing a safety net that will will help you recover from a failed ERP implementation and get things back on track quickly. Consultants are a wealth of knowledge. Use them.

2. Maintain a clear vision of the project. When the expectations of your implementation drift out of line with your initial goals it can do some serious damage to your budget and your deadline. This is why it’s important to maintain a clear vision of the project.

If your ERP software project is failing, sit down with your project team and discuss the vision of this implementation. Get to the bottom of what caused your things to get off track.

Everybody needs to be on the same page and harbor similar expectations for your ERP implementation to succeed. Make sure your team has communicated goals clearly and everybody understands how they will be achieved.

3. Reassess your ERP software. Take a second look at your ERP system. Did you add enough customizations to fully support your business processes? Did you add too much?

ERP implementations are successful when the software is easy for your employees to use. Sometimes clean, simple, ERP software that supports straightforward processes is all you need. There’s no reason to overcomplicate it.

With that being said, think honestly about the scale of your ERP software and consider what will make it most beneficial to your business. Remember, the whole project is pointless without user adoption.

4. Adjust your deadlines. Just because you’re not going to make your original deadline doesn’t mean you should ditch your ERP system implementation altogether.

After an ERP failure you really have to take the time to hammer out realistic, achievable goals for things to go live. We’re not going to lie, it can be daunting.

But ERP implementation failures should be dealt with swiftly. Setting a clear re-launch date will motivate your team to get all the kinks ironed out and be successful next time.

5. Don’t lose sight of your mission. ERP Implementation failure can be discouraging. If you find that it sucks up all your company enthusiasm you’ll have to rally the troops.

Try tapping back into the excitement that helped kick off your project in the first place. Why did you choose to implement new ERP software? What were you hoping this implementation would do for you and your business?

All of your original goals are still possible. You may need to tweak a couple of things but don’t let a setback stop you from experiencing a successful ERP implementation in the end.

If you need help starting an ERP implementation, or you’re worried that your ERP software is going under, reach out to Edgeware. We’re ERP implementation experts and have come in during many client’s ERP software projects and helped turn them around.