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Choosing a CRM: 3 Common Hurdles and How to Overcome Them

As we have pointed out before,great customer service is the key to maintaining a successful business.  Companies need to consistently interact with their customers in order to keep up with their clients’ needs.  To that end, a CRM (Customer Relationship Management) system is a necessity for any growing business.  CRM platforms allow your business to [...]

4 Salesforce Apps You Probably Aren’t Using, But Should Be–Part 2

Salesforce CRM is one of the most-used client relationship management systems in North America and is expanding rapidly. The great part about this powerful CRM is that you can tailor it to your industry and to your company's specific needs. Salesforce has some great apps and add-ons that you can utilize to make this system [...]

Why the Future of CRM Lies in AI

There have been myriad posts devoted to future trends in CRM systems. Most of these are quick to talk about cloud-based services and plug-in apps.  A few have ventured into the necessity of specialization of CRM for specific industries.  What will truly mark the future of CRM is artificial intelligence or AI. The reason that [...]

4 Salesforce Apps You Probably Aren’t Using–But Should Be

Salesforce is already a powerful tool that can help you build your business. The best part about the Salesforce CRM platform is that users can customize it for their needs. This can get tricky--Salesforce has an overwhelming number of apps available to users in their app exchange. Which ones should you choose?  These are some [...]

Create an Ideal Home Office: 5 Quick Tips

Maybe you have a telecommute option a few days a week or maybe you are an entrepreneur working 50 hours a week from home. Either way, you need a space that will allow you to work both effectively and comfortably.  Finding a great balance between the two isn't easy, but you don't have to hire an interior designer, [...]

Great Gifts for Any Kind of Mom this Mother’s Day

Your mother always tried to keep you organized. Your mother tried to teach you to be prepared. Unfortunately, we didn’t listen. Now, Mother’s Day is only a few weeks away and you have nothing to give to the lady that raised you. Fear not--we are here to help you. Below find a collection of the [...]

Spring clean your routine: Get in shape even sitting at a desk

Ah, Spring. The season of flowers, balmy days, and renewal. It also is a harbinger of warmer weather to come, which means vacations. Vacations can conjure up visions of sunshine and rum drinks on sandy beaches but it also means that it is bathing suit season. If, like many of us, you have a sedentary [...]

Edgeware Is On The Salesforce AppExchange!

After many years of consulting, over 1000 successful projects, and 650+ customers, Edgeware is now a consulting partner on the Salesforce AppExchange! As a Salesforce consulting partner, Edgeware specializes in ERP data integrations. Our consulting services stretch across people, processes, and technology. Our focus on people using Salesforce helps us ensure high adoption rates and [...]